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About Us
Family-Owned.
Built on Experience.
Committed to You.
We’re a company built on integrity and doing what’s right for our customers.
We serve residential and light commercial customers throughout Ponte Vedra Beach, Nocatee, St. Johns, Jacksonville Beach, St. Augustine, and surrounding Northeast Florida communities with dependable plumbing service and honest recommendations.
Our mission is simple: provide quality workmanship, communicate clearly, and build long-term relationships based on trust.
Whether we’re repairing a plumbing leak, installing a water heater, clearing a drain, or troubleshooting a sewer issue, we approach every job with the same level of professionalism and attention to detail.
Our Core Values
Integrity
We do what’s right, even when nobody’s watching and keep our customers informed at every step.
Dependability
You can count on us to show up when we say, follow through, and stand behind the quality of our work.
Quality Workmanship
We believe every plumbing repair and installation should be completed correctly the first time.
Customer Service
Our customers more than another appointment. We treat every project with care and respect.
Meet Bryan Zagaro
Founder and owner Bryan Zagaro has worked in the plumbing industry since the early 1990s and has been a licensed and insured plumbing professional for more than 23 years.
Throughout his career, Bryan has helped clients solve plumbing problems, protect their properties, and make informed decisions about their plumbing systems.
After building and operating a successful plumbing business in New Jersey for more than two decades, Bryan relocated to Northeast Florida with his family and founded Cross County Plumbing & Drain.
Known for his professionalism, attention to detail, and straightforward approach, Bryan believes every customer deserves honest recommendations, dependable service, and quality workmanship.
He takes pride in treating every project with respect and building long-term relationships with each and every client he serves.
When he’s not working, Bryan enjoys spending time with his family, golfing, fishing, and exploring everything Northeast Florida has to offer.
Our Approach
We understand that plumbing issues can be frustrating and unexpected, which is why we focus on making the process as straightforward as possible.
When you call Cross County Plumbing & Drain, we’ll:
Identify the source of the problem
Explain what’s happening in clear language
Discuss available repair or replacement options
Recommend the solution that makes the most sense
Complete the work with quality craftsmanship
We believe every client deserves honest answers, not pressure or confusion.
Request Your Free Quote Today
If you’re looking for an experienced plumber who values honesty, communication, and quality workmanship, we’d love the opportunity to earn your business.